Privacy Policy

1. Introduction

Chitech Gadgets ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase with us.

By using our website, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We collect the following types of personal information when you interact with Chitech Gadgets:

• Contact Information: Your full name, phone number, email address, and delivery address when you place an order or create an account.
• Order Information: Details of the products you purchase, payment amounts, and order history.
• Device & Usage Data: Browser type, IP address, pages visited, and time spent on our website. This data is collected automatically and used only for analytics and site improvement.
• Communications: Messages you send us via WhatsApp, email, or our contact form.

We do not collect or store card details or bank account numbers. Payments are made directly via bank transfer.

3. How We Use Your Information

We use your personal data solely for legitimate business purposes, including:

• Processing and fulfilling your orders.
• Communicating with you about your order, delivery status, and support queries.
• Verifying payment and preventing fraud.
• Improving our website and customer experience.
• Sending you promotional updates (only if you have opted in — you can unsubscribe at any time).
• Complying with legal obligations.

4. How We Store Your Information

Your data is stored securely using Supabase, a trusted cloud database platform. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by Nigerian law.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to any third parties. We may share your data only in the following limited circumstances:

• Delivery Partners: We share your name, address, and phone number with our courier partners solely to deliver your order.
• Legal Requirements: If required by law, regulation, or a valid legal process, we may disclose your information to the appropriate authorities.
• Service Providers: Trusted third-party services (such as Supabase for database hosting) that assist us in operating our website. These providers are bound by strict data protection agreements.

6. Cookies

Our website may use cookies and local browser storage to enhance your experience. These are used to:

• Remember items in your shopping cart.
• Save your theme preference (light or dark mode).
• Keep you signed into your account.

You can disable cookies in your browser settings, but doing so may affect certain features of our website. We do not use cookies for advertising or tracking purposes.

7. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct inaccurate or incomplete data.
• Deletion: You can request that we delete your personal data, subject to legal retention requirements.
• Opt-Out: You can unsubscribe from marketing communications at any time by contacting us.

To exercise any of these rights, please contact us via the details below.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will delete it promptly.

9. Links to Other Websites

Our website may contain links to external websites (such as our social media profiles). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• WhatsApp: +234 901 080 0092
• Instagram: @chitech_gadgets
• Website: Contact Us Page